Refund policy

We want you to feel great about your purchase. Because our guides are digital and sent instantly, please take a moment to read this policy before ordering.

Digital content and withdrawal
Every Avery & Hale product is a digital eBook. When you check out, you ask for immediate access to the content and agree that your legal right of withdrawal ends once the download starts or the link is opened. For that reason, all sales are final after delivery, apart from the situations below.

When a refund applies

• The file is defective or won’t open, and we can’t fix it.
• You were charged more than once for the same order by mistake.
• The eBook you received is clearly different from its description on our store.

Email support@averyandhale.com within 7 days of purchase with your order number and a short description of the issue.

When a refund does not apply

• You changed your mind after downloading.
• You didn’t read the product description before buying.
• Problems caused by your device or software rather than the file. Please make sure you can open PDFs before purchasing.
• Dissatisfaction with personal results, as outcomes depend on each person’s effort and circumstances.

How refunds are paid
Approved refunds go back to your original payment method within 5 to 10 business days. Requests outside these terms may be declined.

Any questions? Reach us at support@averyandhale.com.